Home / Website Security
We use practical safeguards to protect customer information and secure online payments.
Shopping Safely Online
Secure Checkout
Payment details are transmitted over encrypted connections and handled by approved payment providers.
Protect Your Account
Use a unique password, keep sign-in details private and sign out on shared devices.
Suspicious Messages
Joe Browns will never ask you to send a password or full card details by email.
Report A Concern
If you notice suspicious activity, contact our customer service team promptly.
Frequently Asked Questions
How can I check the connection?
Look for HTTPS and the padlock in your browser before entering personal details.
Do you store my card number?
Payment information is processed by specialist providers and is not displayed to our staff.